The following are some examples of possible SKA’s, but by no means exhaust the many different skills, knowledge and abilities that employees use. Be very specific to your own work, citing specific situations in which you use them.
SKILLS = learned technical expertise
KNOWLEGE = learned information
ABILITY = present competence
Words that are used to denote the amount or level of SKA:
Independently
Effectively
Demonstrated ability
Proficient
At an advanced level
Working knowledge
Thorough knowledge
Comprehensive and detailed knowledge
Examples:
Knowledge of federal/state, university/college/department regulations, policies, procedures, codes, practices, laws with the ability to independently interpret, communicate and apply. (Give specific examples.)
Ability to establish multiple priorities and conceive and manage own projects.
Skill in identifying, investigating and analyzing problems.
Ability to make independent decisions and exercise sound judgment.
Ability to analyze data and make accurate projections.
Ability to effectively adapt to changing policies, procedures and technology.
Knowledge of fiscal management principles and basic bookkeeping skills.
Ability to maintain confidentiality.
Supervisory skills: ability to recruit, hire, train, evaluate, establish priorities and motivate.
Ability to plan, organize, and coordinate day-to-day and long range activities.
Skill in investigating and analyzing problems, and in the collection and evaluation of data to develop valid conclusions and recommendations.
Ability to establish and maintain effective working relationships.
Ability to present ideas and concepts effectively in written or presentation format and use persuasion and facilitation skills to gain consensus.
Ability to use negotiation and persuasion skills to achieve results and expedite projects.
Ability to research, write and present reports.
Ability to communicate effectively, orally, in writing and electronically with faculty, staff, students and the general public.
Ability to develop and maintain productive relationships with a diverse faculty, staff, and student population, and to respond appropriately, especially to conflicts or problems.
Ability to self motivate to continue to improve knowledge and skills by attending workshops and classes.
Ability to effectively handle interpersonal interactions at all levels and to respond appropriately in sensitive interpersonal situations.
State all specific SKA’s regarding computer software and hardware and systems, mechanical tools, directories, handbooks, manuals, etc. that you use in your job.