Explaining the difference, using the Administrative Support classification as an example.   

Collect the following resources to help you: your campus position description form, your latest official position description (if you don’t have one ask HR), the classification standards for your current classification and the one to which you aspire located at www.calstate.edu/Hradm/classstandards.shtml, campus job postings, the position description of another employee in the classification you are aiming for, the CSEA Know Your Rights flyer on Reclassification and In Class Progression, verb lists and other practical aids for reclassification created by CSEA.

The following are some examples of possible SKA’s, but by no means exhaust the many different skills, knowledge and abilities that employees use. Be very specific to your own work, citing specific situations in which you use them.